Welcome!

All you need to do now is click on the image of the shirt. A size chart will appear under the item’s general description. Once you’ve finished selecting a size, simply click “add to cart” and you’ll be ready to purchase.

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SUBMIT YOUR ORDER BY
MONDAY, FEB. 19th @ 11:59 PM
[We are unable to take further orders after this date.]
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LOOKING FOR YOUR ORDER?
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!

***** [AS OF FEB. 6th, 2024] ******
ALL PREVIOUS AND FUTURE
“LOCAL PICKUP” ORDERS WILL BE
AVAILABLE IN THE ICU EDUCATION ROOM.
[Please see Samantha Smith]
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QUESTIONS REGARDING RETURN POLICY?
Please see above info tabs, or contact us at:
231.995.8621
Mon-Fri/ 9:00 am – 5:00pm

THANK YOU!

When & Where Do I Get My Stuff?

All orders shall be collectively processed, with a 2-3 week lead time, after the closing of the deadline window of FEB 19th, regardless of your order date.

While we will be happy to answer any questions, an
email notification WILL be sent out once your item is done.
Please be ready to give your order number when inquiring of its status. Thank you!

Threads Office: 231.995.8621

PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO SELECT SHIPPING OPTION:

– FREE PICKUP IN MUNSON ICU EDUCATION ROOM (including previous orders)
[See Samantha Smith]
– FREE local pick-up at Threads in Traverse City, MI (no extra cost).
– Shipping to your home through the USPS

LOCAL PICK-UP OPTION INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

OUR HOURS
MON- FRI
9am – 5pm

Go South from South Airport Road.
We are a grey building marked as “THREADS” on a large sign
(East side of road).
Follow driveway and signs past our front offices to our
LOCAL PICK-UP area.
Where someone will be happy to help locate your order!
[Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]

If you have any questions, contact us at 231.995.8621

Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split! On occasion though, the responsibility of a mistake falls upon a customer.

Please see the return policy below:

Our Responsibility	Your Responsibility
Faulty Product: If the product has a hole, stains, or manufacturing defect.	Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction.
Placement Issue If a print is clearly crooked or off-center (>1″).	Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image We printed the wrong image.	Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent We sent you the wrong garment, color, or size.	Incorrect Image You selected the wrong image to be printed.

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