2024 TC SUMMER SOFTBALL SERIES

TOURNAMENT APPAREL

ORDER BY THESE DATES
TO PICKUP ON THE FIELD!!

(JUNE 8th-9th)
SPRING SPLASH

TAKING ORDERS UNTIL MAY 19th @ MIDNIGHT

(JUNE 14-16th)
NORTHERN CLASSIC

TAKING ORDERS UNTIL MAY 27th @ MIDNIGHT

(JUNE 21st-23rd)
CHERRY CAPITAL SHOWDOWN

TAKING ORDERS UNTIL JUNE 2nd @ MIDNIGHT

(JUNE 28th-29th)
BAYSIDE BASH
EXTENDED TO  JUNE 16th @ MIDNIGHT

(JULY 12th-14th)
SOFTBALL SPECTACULAR

TAKING ORDERS UNTIL
JUNE 30th @ MIDNIGHT

 

Welcome!

All you need to do now is click on a product below to view info and add to cart!
Please study available size charts carefully, size exchanges are not available for these items.

We are unable to guarantee shipping arrival to your home in time for your event.
These items are Made-To order and must be processed accordingly,

production scheduling may be tight!
(SEE #FAQ FOR MORE INFO)


FOR FREE PICKUP AT YOUR TOURNAMENT…
FIRST, YOU MUST ORDER BY YOUR EVENT’S DEADLINE.
THEN,
SELECT “PICKUP ON FIELD” OPTION AT CHECKOUT (BEFORE PAYMENT)!
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!

________________________________________________

T-SHIRTS WILL ALSO BE AVAILABLE FOR PURCHASE AT EACH EVENT!
WHILE SUPPLIES LAST!
______________________________

QUESTIONS?
Please #explore above info tabs, or contact us at
(231) 995-8621
Mon-Fri/ 9:00 am – 5:00 pm
_________________
THANK YOU!

When & Where Do I Get My Stuff?


YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE.

While we will be happy to answer any questions, be sure to check your email for a notification stating your item has been finished. Please have your order number handy whenever possible!


PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO PROCESS ORDER/SELECT SHIPPING


– FREE PICKUP ON FIELD
(submit your order BEFORE your event’s deadline AND SELECT “PICKUP ON FIELD”, see #FAQ)

– FREE Local pick-up at THREADS in Traverse City, MI.
(open MON – FRI, 9:00 am to 5:00 pm]

– Shipping to your home through the USPS.

(home shipping arrival in time for your event cannot be guaranteed)


LOCAL PICK-UP INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

OUR HOURS
MON- FRI
9am – 5pm

  • Go South from South Airport Road.
  • We are a grey building marked as “THREADS” on a large sign
    (East side of road).
  • Follow driveway and signs past our front offices to our
    LOCAL PICK-UP area.
  • Where someone will be happy to help locate your order!
    [Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]

If you have any questions, contact us at 231.995.8621

Commonly Asked Questions:

Q: I’m not shipping my order, why am I still asked to fill out that information?
A: Simply put, our system requires this information for the order to process.

Q: How long will it be before I receive my order?
A: Please note that we are unable to carry pre-made stock in our warehouse due to limited floor space. These items are Made-To-Order, and as such are subject to a 10-12 business day production time. An email notification of completion will be sent to the email used to place the order. Be sure to check SPAM folders for this notice!

Q: I placed my order long before the deadline, why is it taking so long?
A: ALL ITEMS will be collectively batch-processed (even if you’ve ordered earlier) once the stated deadline has been reached. This means that we must order from our suppliers, receive, decorate, sort, package/mail items accordingly.

Q: I’m ordering my items for an event that happens on a specific day, will I receive my order in time if I choose to ship it to my home?
A: Shipping arrival time cannot be guaranteed in time for events due to possible production scheduling or supply issues. Note that we do ship 2-day priority with the US Postal Service.

Q: I ordered a size which does not fit. May I exchange it?
A: We are unable to offer size exchanges for these items, as they are Made-To-Order. Please be sure to carefully review posted size charts within an item’s description.

Q: I would like to check on the status of my order, how do I?
A: We ask that you have your order number and/or full name given at the time the order was made so we may locate it in our system. This will allow us to determine if the order has been listed as “Processing” or “Completed” among the specifics of the item(s), and the billing/shipping info. We will do our best to give an estimated date of total completion after reviewing the production status of the item(s).

Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split!  On occasion though, the responsibility of a mistake falls upon a customer.

Please see the return policy below:

Our Responsibility Your Responsibility
Faulty Product:
If the product has a hole, stains, or manufacturing defect.
Ordered Wrong Size
You ordered wrong size or it did not fit to your satisfaction.
Placement Issue
If a print is clearly crooked or off-center (>1″).
Artwork Issue
Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image
We printed the wrong image.
Incorrect Address Provided
You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent
We sent you the wrong garment, color, or size.
Incorrect Image
You selected the wrong image to be printed.

THE FINAL CHECKOUT PROCESS:

  • Review and confirm all items/qty’s in your cart.
  • Fill ALL REQUIRED fields in billing information. Our system requires this information to process orders. Check or UNcheck “ship to a different address” where needed.
  • Next, select your pick-up or shipping method. See list of deadline dates to pickup at your specific game.
  • Input payment information.
  • Please check box agreeing to “Terms and Conditions” upon review.
  • Click “PLACE ORDER. YOU’RE ALL SET!!

    YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!

    QUESTIONS REGARDING RETURN POLICY?
    Please #explore above info tabs, or contact us at
    (231) 995-8621
    Mon-Fri/ 9:00 am – 5:00 pm
    ______________________
    THANK YOU!

ALL TOURNAMENT APPAREL

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