McLAIN CYCLING
Stone Hound Brewing CompanyApparel
WELCOME!
All you need to do now is click on a product below and select the size you want. Please study available size charts carefully, as we are unable to offer size exchanges for these items. Once you’ve finished selecting simply click “add to cart” and you’ll be ready to purchase.
SUBMIT YOUR ORDER BY
MONDAY, DEC. 23rd @ 11:59 PM
[We are unable to take further orders after this date]
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WE ASK THAT YOU CAREFULLY REVIEW SHIPPING OPTIONS AT CHECKOUT.
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!
QUESTIONS REGARDING RETURN POLICY?
Please see above info tabs, or contact us at
(231) 995-8621
Mon-Fri/ 9:00 am – 5:00pm
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THANK YOU!
When & Where Do I Get My Stuff?
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE.
(Approx. 2 weeks after order deadline)
While we will be happy to answer any questions, be sure to check your email for a notification stating your item has been finished. Please have your order number handy when possible!
Questions? Contact Threads Office: 231.995.8621
PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO PROCESS ORDERS/SELECT SHIPPING
– FREE Local pick-up at Threads in Traverse City, MI.
– Shipping to your home through the USPS.
LOCAL PICK-UP OPTION INFORMATION
THREADS
2488 Cass Rd.
Traverse City, MI 49684
OUR HOURS
MON- FRI
9am – 5pm
- Go South from South Airport Road.
- We are a grey building marked as “THREADS” on a large sign
(East side of road). - Follow driveway and signs past our front offices to our
LOCAL PICK-UP area. - Where someone will be happy to help locate your order!
[Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]
It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split! On occasion though, the responsibility of a mistake falls upon a customer.
Please see the return policy below:
Our Responsibility | Your Responsibility |
---|---|
Faulty Product: If the product has a hole, stains, or manufacturing defect. |
Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction. |
Placement Issue If a print is clearly crooked or off-center (>1″). |
Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels. |
Incorrect Image We printed the wrong image. |
Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment. |
Wrong Item Sent We sent you the wrong garment, color, or size. |
Incorrect Image You selected the wrong image to be printed. |
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